Beginning with the April 2021 utility billing (sent in late April and due May 15), City utility bills will be sent using a postcard-sized notice. This notice will include the current amount due, the due date, any previous balance, a breakdown of trash/recycling and sewer charges (if applicable), as well as the amount due should a late fee be added. This change was made to control printing costs associated with utility billing in order to keep solid waste and sewer bills as low as possible.
Please keep a look out for the new bills in the coming weeks. Staff is finalizing the design with a local printing company and they will be similar to the picture provided. If you have questions about your utility account, please contact Office Administrator Heather Jones at 913-356-6000, extension 1.